Ask Adam Blog Series – November 2012 Q & A

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The holiday season has arrived and so have the November Ask Adam questions. To see responses to previous Ask Adam posts click here, or if you have a question you would like to ask Adam regarding Royal Caribbean or what he’s been up to, please follow this link to our Facebook Discussions page and submit your questions there.

My wife and I go on at least two cruises per year and sometimes three. We cruise Carnival as my wife loves the way they treat us. What is the difference and why would we jump ship so to speak? – Ken T.

Ken, thank you for your question. I’ve been asked this question a couple of times in this space and my thoughts haven’t changed. I don’t want to speak to other cruise lines, but I can tell you that I firmly believe we offer the best family cruise vacation at an unparalleled value. We are a brand known for innovation and that is reflected in how we build our ships. We offer a variety of activities that can only be found onboard Royal Caribbean, including surfing on the only FlowRider at sea, rock wall climbing, ice skating, our award-winning Adventure Ocean youth program and so much more (please note that all of the features I just mentioned are completely complimentary, as are most family activities onboard). While each ship class has its own activities and onboard innovations, please know that we are in the process of adding our most popular features from the new Oasis-class ships to the rest of the fleet. No matter which ship you choose, you and your family will find that “once in a lifetime” vacation you’re looking for.

Hi Mr. Goldstein, will there be a bigger cruise ship than Oasis of the Seas that will be constructed and eventually sail in the future? Thank you for your time. – Matthew W.

Hi Matthew, at this time we have no plans to build a cruise ship that is larger than our Oasis class ships. I have said many times that eventually there will be larger ships but as of today there are none larger under construction.

Hi Mr. Goldstein, I wonder if you would consider running a ship out of Fremantle, Australia during our winter or perhaps additional year round Australia cruises. My wife and I are committed Royal Caribbean cruising folks and miss it’s presence outside of our summer period.Thank you. -Noel M.

Hello Mr. Goldstein, I would like to know if Royal Caribbean would consider either leaving or rotating at least one ship in Australian waters all year, instead of just our summer season. Winter is the time we’d most like to escape to the sun filled tropics. We have sailed on the Rhapsody of the Seas and the Radiance of the Seas and are booked on the Radiance again in 2013. Love cruising…we are hooked! Thanks for your time : ) – Chris L.

Hello Chris & Noel, many thanks for your response. We are also very excited about our expanded portfolio in Australia and while we do not have any immediate plans for a summer program we will continue to review for the future. Our responsibility is to deploy our ships in the most productive manner possible.

Hi Adam, thanks for offering another Q&A session. I am loving the extra choice of three ships in Australia this season, but by the time April comes around again, we go from three ships back to none. It would be great to have the Royal Caribbean experience here all-year-round. How do you see Royal Caribbean in Australia in the next couple of years? Any possibility of a full time ship in our waters? I am really looking forward to cruising again on Radiance of the Seas in February. – Geoff K.

Hi Geoff, thanks for your support and suggestions. It seems that we need a bigger fleet in order to satisfy all of the desired choices. We do not have any immediate plans for a year round program but will continue to review.

How often do the shows change on cruises? I have seen the same shows performed two years running. – Tony S.

Been on Independence of the Seas for the last three years, love every minute, but the shows are the same every year, which has now put us off. Why don’t they change? Thanks. –Steph W.

Thank you Tony & Steph for your inquiry regarding the production shows. In order to present the highest quality shows we incorporate elaborate sets, special effects and lavish costumes. This investment requires the shows to last a number of years. Depending on the itinerary we do produce some shows that can be moved between ships to enhance the experience for that particular sailing.

Have you ever considered adding a waterslide for adults on your ships? –Andrew W.

At Royal Caribbean we are proud of our legacy of innovation and introducing ‘first-at-sea’ amenities to WOW our guests. Exciting features including waterslides are always in consideration but unfortunately we aren’t able to add everything we would like. Our guest feedback is important to us so keep the ideas coming!

Would Royal Caribbean ever consider having cruises depart from Northern Ireland, I would love to see this. – Gerardette B.

Thanks for the suggestion. We are always reviewing our options but we do not have any near term plans to embark guests from Northern Ireland.

Why do none of the big ships set sail from Scotland? Surely a deal could be put in place with ports to make this happen. Currently we only have a smaller line like Fred Olsen. – Sandra N.

Hello Sandra, we do not have any plans to embark from Scotland but we do continue to have calls. Specifically, we have calls to Greenock, Inverness and Lerwick scheduled for 2013 with Vision of the Seas and Brilliance of the Seas.

Will Royal Caribbean ever offer three or four night cruises out of New Orleans? Thanks for your consideration and time. – Aleaha M.

Thanks for the suggestion. At this time we do not have any plans to do so. However, we are pleased with variety that we have in New Orleans including the current sailings for Navigator of the Seas as well as the upcoming season for the new revitalized Serenade of the Seas which will introduce a new Bahamas and Key West itinerary.

I see that you recently added new ocean view staterooms to the Grandeur of the Seas. It appears that these staterooms took the spot of the Library and Card-room, which had floor to ceiling windows. My question is – Do the new staterooms have the same floor to ceiling windows that we saw in the library in card room? Or was the glass covered up in order to use a more traditional stateroom window? – Alex M.

Hi Alex, the new staterooms have floor to ceiling windows which offer an amazing view.

We love sailing with Royal Caribbean especially from Southampton. Would you consider adding more cruises leaving from the UK? Especially longer itineraries to the Eastern Mediterranean, Greece and Turkey so we don’t have to fly to Rome or Barcelona just to join the ships. Thank you. – Jen C

Hi Jen, many thanks for your support and feedback. We have offered cruises as long as 18-nights from Southampton but the popularity tends to not be as great once we hit that long of a program even if we can offer different ports. We will continue to keep an open mind on this but generally prefer to keep the sailings to 14-nights and below.

However, I also want to highlight that Adventure of the Seas will be joining Independence of the Seas out of Southampton this summer. We are enthusiastic about the tremendous variety of itineraries that these two ships will deliver in Northern Europe, as well as the Mediterranean.

Hi Adam, my family and I are big fans of Royal Caribbean and have been on Explorer of the Seas for the past six years. I was booked for March but decided to cancel because we have been on this itinerary so many times and could not justify the price. When we first started cruising with the kids six years ago, the cruise was 13 days and each year thereafter the same Easter break cruise went down to a 12, 10 & nine day cruise. Now you are down to a seven day. Please bring back the longer vacation as it’s our only vacation of the year and a seven day cruise just doesn’t cut it. Also, Royal Caribbean needs to switch up the islands. – Anna F.

Hi Anna, we do continue to offer a variety of different length sailings on Explorer of the Seas throughout the year from Cape Liberty. But you are correct that for Easter we have shifted to a shorter seven night itinerary. This was based upon feedback from many guests wanting an option which would fit with the week long holiday that many families have with the school breaks.

Thanks to everyone for submitting questions, and remember if you have a question you would like to ask, please click here. If you have a customer service related issue, the quickest way to obtain a response is to fill out our contact form here: http://bit.ly/c44GkU

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